Most Payment Gateways available through the NitroSell WSM have 2 very special features. They are Delayed Capture and Refunds through GWO. However, if your POS doesn’t support these features you run the risk of losing payments if they’re unintentionally enabled.
Delayed Capture pre-authorizes the charge to a credit card, but requires a post authorization to capture the funds. Post Authorization is accomplished as follows.
- RMS & RMH POS users automatically post-auth (capture funds) when they Tender transaction.
- All Other POS users must post-auth on the Payment Processors Online Terminal. However not all payment processors have online terminals so you should confirm you have this ability before enabling this feature.
Failure to post-auth will result in funds never being taken or transferred to your account. You’d essentially be giving away products.
Returns through Get Web Orders allows you to return and refund through the POS but can only be enabled if Delayed Capture is enabled.
This feature only applies to RMS and RMH POS users.