When a customer purchases one item on our site the shipping works fine. But when we try to purchase 2 items we get the following statement
Sorry - We could not find an appropriate shipping method for your country/state.
Please confirm your full shipping address, including state and country details!
This happens on any item that uses the lower cost shipping. This was never a problem before. Not sure what changed. I opened a ticket and the person just deleted the lower shipping charge. That doesn’t work for us and it s not the way it worked before.
I re-added the rule today but not sure what to do next. Its been 8 days.