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Restoring PAM Professional Edition


#1

Question:

My NitroSell PAM installation has changed from Professional Edition to Lite Edition. How do I restore it back to Professional Edition?

Answer:

First off, you need to verify that your database is properly synchronized. To do so, close PAM, synchronize (possibly twice) using NSc Sync, then re-open PAM. PAM Professional Edition should now be displayed.

If PAM Professional Edition still doesn’t open, ensure that the database name (in PAM, under Options > Configure Database) is the same as that displayed in NSc Sync (on the main Configuration dialog). Re-configure your database settings as necessary, then re-synchronize.

One final check you can perform is to make sure your computer is set to the correct date and time. You can learn how to set your PC’s clock here: http://windows.microsoft.com/en-ie/windows/set-clock#1TC=windows-7

In particular, it’s useful to ‘Synchronize with an Internet time server’ to ensure you always have the correct date and time.