Thank you all for the feedback. As I’m sure you know, new features are in strong demand (for every component of our software/service) and we have a constant flow of ideas, suggestions, and requests.
While it would be great if we could cater to all of them, it’s a balancing act and we try to prioritize issues based on demand and our own strategic objectives. To give you an idea, these are some of the current projects that are underway:
- Amazon phase 3: simplified mappings interface, improved reporting, a more configurable feeder process;
- eBay: we are currently in the early stages of implementing an eBay integration;
- Design template project: the current design themes and templates are in need of improvement – we are in the process of modernising the mark-up, making it more responsive, including modern libraries by default (like bootstrap), and enhancing content management to be able to better configure menus, page content, etc.
- Upgrade to the Universal version of Google Analytics;
- Heading/title tag builder for SEO, which will work in a similar way to the SEO URLs configuration;
- New point-of-sale platform integrations: Microsoft is phasing out support for RMS; we have just released new integrations to TheGeneralStore and Osprey’s UnifyPOS; by the end of the year (at the latest) we hope to have integrations completed to Microsoft’s new platform, Retail Essentials, as well as Retail Pro.
In addition to those bigger projects, we also have a steady stream of tickets, bug fixes, customizations, new payment gateway integrations, etc. With a base of over 550 retailers, keeping on top of these day-to-day requests is quite resource-intensive.
On plus side, we have recently hired an additional three people on our support team, which should take pressure off the development team, freeing up resources to work on improvements.
In any case, we have taken note of your feedback and we will certainly consider it next time we’re giving PAM a major facelift.