Link to Loyalty Index
Customer New to RMS, bLoyal and NitroSell
When a new shopper registers and buys on your web store they are passed down to your POS and added to your RMS customer database by the Get Web Orders tender process. GWO will try to find a match for the shopper on your RMS database and if it can't find the customer, gives you the opportunity to create a new customer record.
With loyalty enabled, when this new customer is created on your web store, NitroSell also creates the customer record on bLoyal Director. When this new customers order is being tendered at your POS, the bLoyal customer hook will kick in and find the same customer record on the bLoyal Director where is was created when the customer was created on the web store.
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