Portal | Homepage | Blog

Amazon Order Not in the POS


Hi Guys

Hope yea had a great Xmas

All The Amazon orders over the xmas period are not in our point of sale



Thanks David. We are currently reviewing this issue. It appears to be affecting all stores.

CC @franclin_foping


Hi David,

Sorry to hear that your Amazon orders didn’t come down over Christmas. I am currently looking into it
and will provide an update next Saturday. Meanwhile, please feel free to process those orders manually.



Hi David,

This issue is now resolved and I noticed a number of Amazon orders have been inserted into your store.

I’ve posted an explanation here if you’re interested: What happens when we get a amazon order but never get the web orders?

Please let us know if you experience any further issues.

Kind regards,