Portal | Homepage | Blog

Amazon Order Not in the POS


#1

Hi Guys

Hope yea had a great Xmas

All The Amazon orders over the xmas period are not in our point of sale

Regards
David


#2

Thanks David. We are currently reviewing this issue. It appears to be affecting all stores.

CC @franclin_foping


#3

Hi David,

Sorry to hear that your Amazon orders didn’t come down over Christmas. I am currently looking into it
and will provide an update next Saturday. Meanwhile, please feel free to process those orders manually.

Regards,
Franclin


#4

Hi David,

This issue is now resolved and I noticed a number of Amazon orders have been inserted into your store.

I’ve posted an explanation here if you’re interested: What happens when we get a amazon order but never get the web orders?

Please let us know if you experience any further issues.

Kind regards,
Donogh