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Recaptcha issue


#1

Hi I have a customer saying he cannot make a purchase based on this message that has shown up.

Please help me resolve the issue.

V1 Shutdown
on 2018 - 03-31
direct site owners to g.co/recaptcha/upgrade


#2

Hi Aaron,

this message is generated automatically, by reCAPTCHA service, due to the end of support for reCAPTCHA v1.

Please find more information here:
https://developers.google.com/recaptcha/docs/faq#what-happens-to-recaptcha-v1

You may register a new key here:
https://www.google.com/recaptcha/admin#list

We integrate with reCAPTCHA v1 and reCAPTCHA v2; as suggested, you’ll need to register a key for reCAPTCHA v2.
Once you obtain the key, you may enable version 2 in WSM -> Settings -> Enable reCAPTCHAv2 anti-spam test.

If you’d like me to, please open up a ticket with your credentials so we can enable it for you.

Kind regards,
Alina


#3

Thank you for your help.

I got it sorted out. I did open a ticket that can now be closed.